Business Blog Design: Navigation & using your Content

Making it easy for readers to get around your blog is essential – it’s also very sensible. You put a lot of time and effort into writing your posts, so you want to make sure that they can be found easily and any associated information also highlighted to your blog readers.

If you have special elements – these could be promotions, services, products, giveaways etc. – that you are looking to highlight, then these should be positioned accordingly at the top of your blog, above the fold. This will make these elements easy to locate and additional variations to the blog, as they will no doubt vary over time as your business priorities change.

However, the rest of your content also needs to be shown off to best effect!

Business Blog Design: Profile and Contact Details

While I’ve written on this subject before, I feel that it is worthy of inclusion again as part of the Business Blog Design series.

It’s all about communication!

When we talk to someone face to face, either at a personal or business level, there will be a point when the conversation turns to questions such as “what do you do?”, “where are you from?” or something akin to “what team do you support?”. Why? Because we are interested in knowing more about the people that we deal with – it’s in our nature.

In the same way, blogs are really all about communication too, as well as interaction and conversation. Personal blogs approach this with certain goals in mind – getting in touch with people with common interests or just wanting “to be heard” for example – while companies using business blogs have a different agenda and may be looking to generate trust, differentiate themselves and ultimately develop additional business.

The Blog Coach and the Irish Blog Awards

Well, I am very pleased to say that two of the blogs which have made the short list for Best Business Blog in the Irish Blog Awards 2007 come from organisations which The Blog Coach has been working with over recent months.

Two very different sites as well and it’s nice to see that they have been so well received after all the hard work put in by Krishna De and Ann Greene who write and run them.

Biz Growth News – Krishna De

A traditional blog in terms of format, though one that is absolutely full of information for a business looking for ideas and new information about anything and everything to do with developing business and building a brand online and offline. Podcasts, webinars and offline seminars as well as the blog itself and yet that is still only scratching the surface of what Krishna offers.

In March, we’ll be looking in a little more detail at the thought processes that went on in terms of the modifications and the implementation of the final result that you see now. However, as you read the posts, you will see that all that this does is complement the great content that Krishna provides. A blog which just cries out to be in your RSS reader!

Allagi Consulting – Ann Greene

This is a full Blogsite (that’s to say a complete website including a blog which is all built using Blog software) which has given Ann Greene, who runs Allagi Consulting, total control over the whole of the site in terms of being able to add and change content as she requires, as well as the ability to add pages and so grow the site when she needs to – with little to no intervention from anyone, including me.

The site also incorporates the Allagi Blog which Ann uses to great effect to look at her specialist area of expertise of team building and team development. Although it’s still in its infancy, the blog was already considered worthy of a place in the shortlist and you can’t say fairer that that!

Do check out both blogs and I wish them both the best of luck in the final which will be announced at the Awards Dinner on March 3rd. In the meantime, so as you don’t miss any, I will be listing the nominees in the main categories in a special version of Spotlight on UK Blogs (in this case Spotlight on Irish Award Blogs) this Friday.

How to stop comment spam on your Blog

It seems that no matter what new online communication tools we come up with, there are going to be those who want to abuse them. We are all aware of the way in which Email has revolutionised how we communicate (and the genuine commercial opportunities it offers) but also the way in which it has been blighted over recent years by email spam.

Likewise, blogs are open to abuse from individuals looking to exploit them at the expense of others, the preferred ways being Spam Blogs and Comment Spam. So let’s see why Comment Spam exists and how we can go about stopping it on our blogs.

What is Comment Spam?

Comment Spam is where a spammer leaves comments on blog posts that have nothing to do with the post itself but merely contain multiple links back to the spammer’s commercial website. Most Comment Spam is now carried out automatically rather than by individuals and its goal is generally just to create links back to a target site (and so improve its Search Engine ranking), though it may also attract a small amount of traffic as well.

If my Comment Spam filter is at all representative, then the subject matter will be familiar to all of us using email, since the same types of subjects and messages tend to crop up in both.

How do we stop Comment Spam on our own blog?

So what are our options when it comes to avoiding having comment spam swamping our blogs, other than turning off comments all together of course – and that’s something I’m certainly not advocating!

• Comment Moderation
  The most time consuming way is simply to moderate out all of the spam comments – that is to say, you look at each comment which has been left and allow genuine ones to appear on your blog while deleting the spam comments. This can become very time consuming (not to mention frustrating!) because once you are “found” by the spam commenters, you are going to be receiving a lot of these. Rule of thumb – the more successful you are, the easier you are to find and the more you will receive – I imagine with such a high profile blog, Darren Rowse over at ProBlogger suffers more than most, as he comments here.
• CAPTCHA methods
  CAPTCHA is actually an acronym (ok, since you asked – Completely Automated Public Turing test to tell Computers and Humans Apart – there, now wasn’t that interesting!) but you’ll know it as a distorted series of letters and numbers which appear on the page and that you have to type in. This is designed to prove that you are a human and not an automated visitor – or, in this case, spammer. Typed in correctly, it allows you to submit your comment, but will stop most forms of automated comment spam getting through.
• Specialist Software Intervention
  Just like with email, there are also providers of specialist software which can help us and here, in my opinion, the leader in this respect is called Akismet. Here, the software identifies the comments that it believes are spam and impounds them – it’s also provided free of charge, except for commercial use, which is an additional bonus. Although it was developed by the company involved with Wordpress, it has been modified to work with many other types of blog software so it’s worth checking out. Another plug-in for Wordpress is Spam Karma which also comes highly recommended.
• Getting commenters to log-in
  You can of course elect to only accept comments from people that have already logged in to a registration system which you run on your blog – this way you can be fairly sure that they will be leaving real comments because you have effectively “pre-vetted” them.

Which method is the best?

All of the methods above work well from a functional level and will help to avoid the vast majority of comment spam from arriving in your posts. Therefore, when deciding which method to use, I was personally swayed by the impact that it would have on readers wanting to leave genuine comments. Basically, I wanted to make sure that it was as easy as possible for them to do so.

Therefore, I elected to go down the specialist software route which has no impact on readers leaving comments and nothing additional for them to do – I therefore use Akismet on my blogs and those that I set-up for the businesses and individuals I work with. The results? Well, so far so good. It stops 95% of spam and also learns from all the blogs using it, so keeps up with (if not stays ahead of) the comment spammers and their methods. Overall, a big thumbs up from me.

BTW – to make sure that you have all the information at your finger tips to make your own decision, no matter which blog platform you use, I’ll be doing a second post on the subject of comment spam next week where I will try to lay out the different options available for each platform. In the meantime, any thoughts you’d like to share on what has worked for you, then please leave a comment – a real one preferably!

Use Graphics: make people want to read your Blog

There is a lot of talk about what you write on your blog being all important (and it is!) – as you can imagine, this is going to be an area that we will be coming back to on a regular basis here at The Blog Coach.

However, it’s also important to make sure that the look and feel of the overall blog (including the individual posts) both support and promote the information that it provides. In fact, through careful use of graphics, we can influence the way in which people react to our blog and make it as easy as possible for them to take on board what we are writing about.

Make your Blog stand out from the crowd

The way your blog is presented also plays a key role in differentiating not only your blog, but also you and your business. After all, that‘s what we are looking to achieve in business, being noticed – so, any way which helps us to stand out from our competitors has to be positive.

I don’t know about you, but when I see blogs which, for example, run Wordpress but just use the basic template – you know the one with the blue box at the top – my first reaction is that there can’t be anything of value there. In fact, I probably write it off as a “splog” (spam blog).

Irrational and quite possibly untrue. Nevertheless I just think that someone who cannot be bothered to spend a bit of effort (or a few pounds) to “spruce up” their blog probably hasn’t spent much time on the content either. Others have told me that I’m not alone in this respect. So spend a little time on the design of your blog and your posts, and help the information that you are carefully putting together get read.

Caveat: try not to get too carried away. Remember that any graphics you include should not be there to distract your readers but rather to help them focus on the information and ideally encourage them to comment.

Some Graphics Sites to try

So where can I find good images to support the information in my blog, I hear you ask! Well, at one end of the spectrum, there are the files that come free with programs such as PowerPoint which offer both clipart and some photos which can be used.

However, these can often be a little bit ‘samey’ or not in keeping with what you want to communicate with your blog. There are, however, a number of excellent sites where you can find quality images covering a whole range of topics. Most of the good stock photos sites charge a small fee now, but the images are well worth it if you choose carefully.

Some sites worth a look are:

• www.dreamstime.com
• www.istockphoto.com
• www.bigstockphoto.com
• www.123rf.com
• www.canstockphoto.com
• www.sxc.hu
• www.fotolia.co.uk
• www.stockxpert.com

A word of caution: as with all images that you use off the net, do make sure that you follow any copyright requirements – the last think you want is to have issues with companies claiming ownership of images which you have used legitimately.

Other ways to break up posts

In addition to the use of images, there are of course many other ways in which you can help to make a blog more readable. Some you might like to consider are:

• break up the posts into manageable chunks
• keep paragraphs shorter than you might do in a written document
• use subheadings so that people can skim to the place and the information they want if required (better than them leaving the blog)
• use bullets where appropriate or indeed create a whole blog comprising of a list – while I’m personally not a great fan of these posts, they do work well

If you mix in some of these and incorporate images which help your blog’s look and feel, then you’ll be taking a big step towards encouraging people to read your blog and take on board the information that the posts contain.

Then of course, it’s just a case of writing something valuable …!